# OJS Users **URL:** https://community.crossref.org/c/content-registration/ojs/6.md [Latest](https://community.crossref.org/latest.md) · [Categories](https://community.crossref.org/categories.md) · [Tags](https://community.crossref.org/tags.md) --- ## [About the OJS Users category](https://community.crossref.org/t/about-the-ojs-users-category/485)
**Author:** [@Ginny](https://community.crossref.org/u/Ginny)\ **Replies:** 7\ **Last updated:** [8 March 2026 08:46 UTC](https://community.crossref.org/t/about-the-ojs-users-category/485 "2026-03-08T08:46:54Z")
This category is a place users of the Open Journal Systems (OJS) platform and Crossref plug-in can discuss any issues and challenges, share their experiences and discuss any news or upcoming developments. OJS is a journa… --- ## [DOI Processing Failure Due to Duplicate Version Number](https://community.crossref.org/t/doi-processing-failure-due-to-duplicate-version-number/14723)
**Author:** [@khibrattaibah](https://community.crossref.org/u/khibrattaibah)\ **Replies:** 4\ **Last updated:** [8 May 2026 16:16 UTC](https://community.crossref.org/t/doi-processing-failure-due-to-duplicate-version-number/14723 "2026-05-08T16:16:21Z")
Dear Technical Support Team, I am writing regarding a failed DOI submission with the following diagnostic report (submission\_id: 1719834956): text 10.62488/1720-001-002-003 Record not processed because submitted vers… --- ## [Ticket of the month - January 2023 - DOI submissions using OJS (Open Journal Systems)](https://community.crossref.org/t/ticket-of-the-month-january-2023-doi-submissions-using-ojs-open-journal-systems/3283)
**Author:** [@arleysoto](https://community.crossref.org/u/arleysoto)\ **Replies:** 4\ **Last updated:** [13 March 2026 21:07 UTC](https://community.crossref.org/t/ticket-of-the-month-january-2023-doi-submissions-using-ojs-open-journal-systems/3283 "2026-03-13T21:07:19Z")
Many of our members use OJS for depositing DOIs for articles into our system. This simplifies the process of registering metadata for each DOI as the complete metadata is already available in OJS. If you want this proces… --- ## [Tracking DOI Visibility and Metrics for Research Data in Dataverse Platforms](https://community.crossref.org/t/tracking-doi-visibility-and-metrics-for-research-data-in-dataverse-platforms/15378)
**Author:** [@malay](https://community.crossref.org/u/malay)\ **Replies:** 1\ **Last updated:** [7 March 2026 13:47 UTC](https://community.crossref.org/t/tracking-doi-visibility-and-metrics-for-research-data-in-dataverse-platforms/15378 "2026-03-07T13:47:17Z")
Hi, The institutional research data sharing platform at my university subscribed to crossref as doi provider. I have a question if the dois are indexed in other platforms e.g. clarivate and OpenAlex. Where do i get this… --- ## [Registering references from OJS 3.3](https://community.crossref.org/t/registering-references-from-ojs-3-3/14712)
**Author:** [@RFragola](https://community.crossref.org/u/RFragola)\ **Replies:** 10\ **Last updated:** [5 November 2025 11:45 UTC](https://community.crossref.org/t/registering-references-from-ojs-3-3/14712 "2025-11-05T11:45:50Z")
Several journals on our multi-journal OJS platform (3.3.0-19) register references, and the process works well for most. However, there is one journal that always has trouble with references being properly registered. Thi… --- ## [About DOI suffix template for "printed-first" journals](https://community.crossref.org/t/about-doi-suffix-template-for-printed-first-journals/14285)
**Author:** [@priangle](https://community.crossref.org/u/priangle)\ **Replies:** 2\ **Last updated:** [19 August 2025 18:29 UTC](https://community.crossref.org/t/about-doi-suffix-template-for-printed-first-journals/14285 "2025-08-19T18:29:53Z")
Hello, We are currently in the process of applying as an independent member of Crossref and I, as a technician, have some questions about the generation of DOIs. more specifically, I am trying to understand the proper … --- ## [Error 401 al intentar de depositar DOI para todas revistas de la universidad](https://community.crossref.org/t/error-401-al-intentar-de-depositar-doi-para-todas-revistas-de-la-universidad/14056)
**Author:** [@Lyudmyla](https://community.crossref.org/u/Lyudmyla)\ **Replies:** 17\ **Last updated:** [15 July 2025 21:10 UTC](https://community.crossref.org/t/error-401-al-intentar-de-depositar-doi-para-todas-revistas-de-la-universidad/14056 "2025-07-15T21:10:51Z")
Al momento de depositar artículo con OJS, recibimos este error: ¡El registro ha fallado! El servidor de registro del DOI ha comunicado un error: ’ (401 Unauthorized)'. Tenemos 3 revistas y sale este rror para todas. A… --- ## [DOI registration](https://community.crossref.org/t/doi-registration/13545)
**Author:** [@giuliarlopes](https://community.crossref.org/u/giuliarlopes)\ **Replies:** 7\ **Last updated:** [3 June 2025 16:11 UTC](https://community.crossref.org/t/doi-registration/13545 "2025-06-03T16:11:49Z")
I’ve tried to register content for one of our journals via the OJS Crossref export plugin, but have run into a 401 error. Registration was not successful! The DOI registration server returned an error: ’(401 Unauthorize… --- ## [\[Ask\] Cited-by Plugin for OJS 3.x](https://community.crossref.org/t/ask-cited-by-plugin-for-ojs-3-x/931)
**Author:** [@mratodi](https://community.crossref.org/u/mratodi)\ **Replies:** 12\ **Last updated:** [8 May 2025 16:34 UTC](https://community.crossref.org/t/ask-cited-by-plugin-for-ojs-3-x/931 "2025-05-08T16:34:41Z")
Hello, as I recall Cited-by services only can be implemented in OJS 2.x version. Is there any plan shortly to run the service in OJS 3.x also? I ask this because almost 80% journals in my institution using OJS 3.x as the… --- ## [How to update resource resolution URL](https://community.crossref.org/t/how-to-update-resource-resolution-url/3332)
**Author:** [@1482919724](https://community.crossref.org/u/1482919724)\ **Replies:** 1\ **Last updated:** [16 April 2025 20:13 UTC](https://community.crossref.org/t/how-to-update-resource-resolution-url/3332 "2025-04-16T20:13:39Z")
\ \ \1561699879\ \\ \ 10.30564/re.v4i4.5279 … --- ## [Ticket of the month - February 2025 - Moving Existing DOIs into your OJS Instance](https://community.crossref.org/t/ticket-of-the-month-february-2025-moving-existing-dois-into-your-ojs-instance/13372)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [10 March 2025 17:23 UTC](https://community.crossref.org/t/ticket-of-the-month-february-2025-moving-existing-dois-into-your-ojs-instance/13372 "2025-03-10T17:23:41Z")
Are you an Open Journal Systems (OJS) user and unsure how to add existing DOIs from a newly transferred journal to your OJS platform? Or have you decided to switch registration methods and set up a new OJS instance? Are … --- ## [ISSN has already been assigned, issn is assigned to another title](https://community.crossref.org/t/issn-has-already-been-assigned-issn-is-assigned-to-another-title/3261)
**Author:** [@njamar](https://community.crossref.org/u/njamar)\ **Replies:** 11\ **Last updated:** [25 November 2024 17:21 UTC](https://community.crossref.org/t/issn-has-already-been-assigned-issn-is-assigned-to-another-title/3261 "2024-11-25T17:21:14Z")
Hello, We have this error while trying to submit our new article: ISSN "25933612" has already been assigned, issn (25933612) is assigned to another title (NEMESIS) \ \ **Author:** [@zobayer](https://community.crossref.org/u/zobayer)\ **Replies:** 3\ **Last updated:** [3 July 2024 15:56 UTC](https://community.crossref.org/t/eissn-and-print-issn-do-not-work-together/6388 "2024-07-03T15:56:17Z") Hello We are currently experiencing an issue with the ISSN Our journal’s name is: ‘‘সাহিত্য পত্রিকা - Shahitto Potrika | University of Dhaka’’ our eISSN is ‘‘3006-886X’’ and Print ISSN is ‘‘05581583’’ We cannot simu… --- ## [Depositing DOIs with OJS 3.4](https://community.crossref.org/t/depositing-dois-with-ojs-3-4/4228)
**Author:** [@SAMA](https://community.crossref.org/u/SAMA)\ **Replies:** 2\ **Last updated:** [9 December 2023 10:33 UTC](https://community.crossref.org/t/depositing-dois-with-ojs-3-4/4228 "2023-12-09T10:33:22Z")
I’m struggling to submit the dois successfully since we updated to the latest 3.4.0.3 OJS. ONe of the journals says that the articles are registered but clicking on the doi link returns the doi error page. With another j… --- ## [Record not processed because submitted version: 1643750256 is less or equal to previously submitted version {1} (403 Forbidden)](https://community.crossref.org/t/record-not-processed-because-submitted-version-1643750256-is-less-or-equal-to-previously-submitted-version-1-403-forbidden/2469)
**Author:** [@claudioazevedo](https://community.crossref.org/u/claudioazevedo)\ **Replies:** 5\ **Last updated:** [14 August 2023 19:48 UTC](https://community.crossref.org/t/record-not-processed-because-submitted-version-1643750256-is-less-or-equal-to-previously-submitted-version-1-403-forbidden/2469 "2023-08-14T19:48:16Z")
Description of issue or problem I’m having: When I try to do the DOI deposit using the Crossref export/record plugin the OJS returns the following error: Record not processed submitted because version: 1643750256 is les… --- ## [Submissão duplicada // Duplicate submission](https://community.crossref.org/t/submissao-duplicada-duplicate-submission/3737)
**Author:** [@j.morais](https://community.crossref.org/u/j.morais)\ **Replies:** 1\ **Last updated:** [23 June 2023 14:30 UTC](https://community.crossref.org/t/submissao-duplicada-duplicate-submission/3737 "2023-06-23T14:30:59Z")
Olá! Por um problema de conectividade acabei fazendo a submissão do mesmo arquivo XML duas vezes, referente ao mesmo periódico. Não encontrei, de forma clara, como resolver erro. É possível excluir um upload? Como eu de… --- ## ["Failure" msg\_id="22"](https://community.crossref.org/t/failure-msg-id-22/3393)
**Author:** [@GCervantes](https://community.crossref.org/u/GCervantes)\ **Replies:** 1\ **Last updated:** [16 March 2023 12:26 UTC](https://community.crossref.org/t/failure-msg-id-22/3393 "2023-03-16T12:26:12Z")
Hi, Al subir un artículo a webDeposit para su convalidación me lleva un mail indicando lo siguiente: \ \ \1565041816\ **Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [9 March 2023 09:33 UTC](https://community.crossref.org/t/ticket-of-the-month-february-2023-are-you-an-ojs-user-are-the-below-questions-familiar-we-d-like-to-help/3376 "2023-03-09T09:33:16Z") Many OJS users can attest to facing at least one of the below Crossref-related issues: What is a timestamp value? How can I solve this issue? Why do I get a 401 error while attempting to deposit my content? How do I si… --- ## [Recreate new DOI for the journal articles registered DOI](https://community.crossref.org/t/recreate-new-doi-for-the-journal-articles-registered-doi/3302)
**Author:** [@linhvt](https://community.crossref.org/u/linhvt)\ **Replies:** 2\ **Last updated:** [6 February 2023 02:10 UTC](https://community.crossref.org/t/recreate-new-doi-for-the-journal-articles-registered-doi/3302 "2023-02-06T02:10:31Z")
Greeting, My journal registered DOI for some articles through the OJS Crossref plugin a few days ago. Currently, we checked that there are three articles registered DOIs: 10.58810/vhujs.6.5.2019.384; 10.58810/vhujs.8.5… --- ## [DOI registration server returning an error: 'No response from serve](https://community.crossref.org/t/doi-registration-server-returning-an-error-no-response-from-serve/3219)
**Author:** [@pastory](https://community.crossref.org/u/pastory)\ **Replies:** 12\ **Last updated:** [6 January 2023 19:23 UTC](https://community.crossref.org/t/doi-registration-server-returning-an-error-no-response-from-serve/3219 "2023-01-06T19:23:26Z")
Dear all, we just joined crossref and we were provided with login credentials and able to register the account. Our login credentials seem to work well but when we deposit metadata we’re getting this message " Registrat… --- ## [Genre Error on DOI Submission](https://community.crossref.org/t/genre-error-on-doi-submission/3021)
**Author:** [@p6steve](https://community.crossref.org/u/p6steve)\ **Replies:** 2\ **Last updated:** [14 October 2022 21:35 UTC](https://community.crossref.org/t/genre-error-on-doi-submission/3021 "2022-10-14T21:35:23Z")
Hi This article in a conference proceedings sits in an OJS repository and we are using the OJS Crossref plugin to submit new DOIs via XML. 14 of our 15 Proceedings / Journals are wokring fine. Just one gives the follo… --- ## [Transition from Sponsored Member to Full Member: How do I redeposit old DOIs in OJS?](https://community.crossref.org/t/transition-from-sponsored-member-to-full-member-how-do-i-redeposit-old-dois-in-ojs/3012)
**Author:** [@Nazmi](https://community.crossref.org/u/Nazmi)\ **Replies:** 5\ **Last updated:** [11 October 2022 12:47 UTC](https://community.crossref.org/t/transition-from-sponsored-member-to-full-member-how-do-i-redeposit-old-dois-in-ojs/3012 "2022-10-11T12:47:13Z")
We switched from sponsored member to full member this year. The website is OJS. The Crossref XML Export Plugin sites all our DOIs from sponsored era as “failed”. I understand it is a timestamp mismatch issue but don’t kn… --- ## [Submission was not successful! The DOI registration server returned an error](https://community.crossref.org/t/submission-was-not-successful-the-doi-registration-server-returned-an-error/1799)
**Author:** [@surojitbera2](https://community.crossref.org/u/surojitbera2)\ **Replies:** 8\ **Last updated:** [11 August 2022 06:56 UTC](https://community.crossref.org/t/submission-was-not-successful-the-doi-registration-server-returned-an-error/1799 "2022-08-11T06:56:15Z")
Hello Sir / Madam, I am facing a problem when submit DOI from Crossref Export Plugin (OJS-3.1.1.4). Showing this below error. Please see the screenshot. OJS Version- 3.1.1.4 PHP Version- 7.3 Submission was not su… --- ## [Comment obtenir un cod Doi](https://community.crossref.org/t/comment-obtenir-un-cod-doi/2711)
**Author:** [@FATHI](https://community.crossref.org/u/FATHI)\ **Replies:** 1\ **Last updated:** [24 May 2022 12:28 UTC](https://community.crossref.org/t/comment-obtenir-un-cod-doi/2711 "2022-05-24T12:28:33Z")
Madame et monsieur je suis un responsable de journal de la faculté des langues à l’université de Tripoli en Libye. Je voudrais comment obtenir un cod de Doi pour notre journal cordialement --- ## [Crossref OJS first name error](https://community.crossref.org/t/crossref-ojs-first-name-error/1540)
**Author:** [@utrg](https://community.crossref.org/u/utrg)\ **Replies:** 7\ **Last updated:** [4 April 2022 18:20 UTC](https://community.crossref.org/t/crossref-ojs-first-name-error/1540 "2022-04-04T18:20:57Z")
Hi everyone, I’m new to Crossref as of last week. I set up the plugin to register articles in OJS version 3.2.1.2. fairly easily, but I received an error regarding surname. I looked at the XML export and realized the en… --- ## [Error(403): AUTHENTICATION FAILED](https://community.crossref.org/t/error-403-authentication-failed/2455)
**Author:** [@nmup](https://community.crossref.org/u/nmup)\ **Replies:** 5\ **Last updated:** [9 March 2022 16:11 UTC](https://community.crossref.org/t/error-403-authentication-failed/2455 "2022-03-09T16:11:00Z")
Hello! Help solve the problem. In OJS I use the CrossRef XML Export Plugin. An error occurs while exporting: Unable to add new DOI: Error(403): AUTHENTICATION FAILED. The same error appears when entering data into the… --- ## [Failed: ISSN already assigned](https://community.crossref.org/t/failed-issn-already-assigned/2470)
**Author:** [@Mayi](https://community.crossref.org/u/Mayi)\ **Replies:** 1\ **Last updated:** [4 February 2022 19:26 UTC](https://community.crossref.org/t/failed-issn-already-assigned/2470 "2022-02-04T19:26:04Z")
Hi After DOIs being automatically assigning to articles, I realised that they are not found. This is after new URLs were created for previous articles. Part of the message on the articles is: Failed … ISSN “…” has al… --- ## [PKP's guide to better practices in journal metadata now available](https://community.crossref.org/t/pkps-guide-to-better-practices-in-journal-metadata-now-available/2175)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 10\ **Last updated:** [13 January 2022 00:36 UTC](https://community.crossref.org/t/pkps-guide-to-better-practices-in-journal-metadata-now-available/2175 "2022-01-13T00:36:05Z")
Hello all OJS users, I wanted to share that PKP has a new guide for better practices in journal metadata. It is available here: Better Practices in Journal Metadata. This particular version exists in the PKP documentat… --- ## [DOI not found after installing new website](https://community.crossref.org/t/doi-not-found-after-installing-new-website/2426)
**Author:** [@Mayi](https://community.crossref.org/u/Mayi)\ **Replies:** 1\ **Last updated:** [20 January 2022 15:41 UTC](https://community.crossref.org/t/doi-not-found-after-installing-new-website/2426 "2022-01-20T15:41:37Z")
I have uploaded journal articles on a newly installed OJS platform after the original one crushing, and included the article DOIs. However, on checking with the DOI website, these DOIs are no longer recognized. I have b… --- ## [OJS plugin submission failure](https://community.crossref.org/t/ojs-plugin-submission-failure/1820)
**Author:** [@DavidR](https://community.crossref.org/u/DavidR)\ **Replies:** 8\ **Last updated:** [13 October 2021 16:25 UTC](https://community.crossref.org/t/ojs-plugin-submission-failure/1820 "2021-10-13T16:25:08Z")
Hi. The last batch of articles on OJS has failed to assign DOIs, even though it was all working fine before and afaik nothing has changed in the interim. Seems that the plugin is sending correctly, but failing to registe… [Next page](https://community.crossref.org/c/content-registration/ojs/6.md?page=1)