# Metadata quality improvements **URL:** https://community.crossref.org/c/tech-support/metadata-quality-improve/45.md [Latest](https://community.crossref.org/latest.md) · [Categories](https://community.crossref.org/categories.md) · [Tags](https://community.crossref.org/tags.md) --- ## [About the Metadata quality improvements category](https://community.crossref.org/t/about-the-metadata-quality-improvements-category/5073)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0
All DOI metadata is provided to us by our publisher members. It is those members’ responsibility to register accurate and rich metadata. Since we’re not a part of our members’ publication processes, Crossref does not re… --- ## [RWDB record 62686 (10.33263/BRIAC94.979986): retraction recorded in Retraction Watch but absent from Crossref metadata](https://community.crossref.org/t/rwdb-record-62686-10-33263-briac94-979986-retraction-recorded-in-retraction-watch-but-absent-from-crossref-metadata/16586)
**Author:** [@jasmine-13](https://community.crossref.org/u/jasmine-13)\ **Replies:** 12\ **Last updated:** [23 October 2026 13:52 UTC](https://community.crossref.org/t/rwdb-record-62686-10-33263-briac94-979986-retraction-recorded-in-retraction-watch-but-absent-from-crossref-metadata/16586 "2026-10-23T13:52:39Z")
Checking one record against three sources turned up a retraction that exists in the Retraction Watch Database but never reaches Crossref or OpenAlex. The article: “Chitosan-based layered nanofibers loaded with herbal ex… --- ## [Retraction Watch CSV: since 15 October, most daily files are in Windows-1252 and have lost non-Latin characters](https://community.crossref.org/t/retraction-watch-csv-since-15-october-most-daily-files-are-in-windows-1252-and-have-lost-non-latin-characters/16632)
**Author:** [@katherine.szelag](https://community.crossref.org/u/katherine.szelag)\ **Replies:** 1\ **Last updated:** [22 October 2026 06:48 UTC](https://community.crossref.org/t/retraction-watch-csv-since-15-october-most-daily-files-are-in-windows-1252-and-have-lost-non-latin-characters/16632 "2026-10-22T06:48:56Z")
Hello, I download retraction\_watch.csv from crossref / retraction-watch-data · GitLab each day. Since 15 October, most of the daily files seem to come from a different export. They’re encoded in Windows-1252 instead of … --- ## [Ticket of the Month - August 2026 - Metadata quality improvement requests: what happens after you report one](https://community.crossref.org/t/ticket-of-the-month-august-2026-metadata-quality-improvement-requests-what-happens-after-you-report-one/16376)
**Author:** [@Natali](https://community.crossref.org/u/Natali)\ **Replies:** 0\ **Last updated:** [11 September 2026 09:04 UTC](https://community.crossref.org/t/ticket-of-the-month-august-2026-metadata-quality-improvement-requests-what-happens-after-you-report-one/16376 "2026-09-11T09:04:23Z")
Each month we at the tech support team see people reaching out because they’ve spotted something off in a DOI’s metadata and want it fixed. We get a steady stream of these, so I thought it’d be worth walking through what… --- ## [Unreachable Host behind DOI](https://community.crossref.org/t/unreachable-host-behind-doi/16301)
**Author:** [@BaumiCoder](https://community.crossref.org/u/BaumiCoder)\ **Replies:** 1\ **Last updated:** [27 August 2026 12:51 UTC](https://community.crossref.org/t/unreachable-host-behind-doi/16301 "2026-08-27T12:51:06Z")
Hello together, I came a cross a DOI which redirects to an unreachable host: DOI: 10.14257/ijseia.2013.7.5.36 Redirects to: www.sersc.org/journals/IJSEIA/vol7\_no5\_2013/36.pdf Archived version of the paper: scholar.arc… --- ## [\[Crossmark\] Different semantics for updated date between 2 major publishers](https://community.crossref.org/t/crossmark-different-semantics-for-updated-date-between-2-major-publishers/15954)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 2\ **Last updated:** [9 July 2026 21:06 UTC](https://community.crossref.org/t/crossmark-different-semantics-for-updated-date-between-2-major-publishers/15954 "2026-07-09T21:06:01Z")
This post relates to Crossmark. I am reporting a difference in the way 2 major publishers pushed metadata that are available through the REST API \`updates\` filter (see screenshots). Let me show the issue based on 2 ret… --- ## [\[Inderscience\] Retracted articles not followed by a Crossref record update](https://community.crossref.org/t/inderscience-retracted-articles-not-followed-by-a-crossref-record-update/15864)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 3\ **Last updated:** [25 June 2026 02:29 UTC](https://community.crossref.org/t/inderscience-retracted-articles-not-followed-by-a-crossref-record-update/15864 "2026-06-25T02:29:29Z")
Inderscience retracted articles, prefixed their titles with ‘RETRACTED ARTICLE’ but apparently didn’t update the associated Crossref records. Example of https://doi.org/10.1504/IJISM.2007.012630 : Record as per the C… --- ## [\[API\] Retraction status not confirmed at retractiondatabase.org](https://community.crossref.org/t/api-retraction-status-not-confirmed-at-retractiondatabase-org/15831)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 3\ **Last updated:** [8 June 2026 19:55 UTC](https://community.crossref.org/t/api-retraction-status-not-confirmed-at-retractiondatabase-org/15831 "2026-06-08T19:55:09Z")
I’m working on https://doi.org/10.1148/85.3.474 that is marked as retracted as per https://api.crossref.org/works?filter=updates:10.1148/85.3.474 (archived), see highlighted line : I failed to confirm this informatio… --- ## [\[Elsevier\] Metadata errors: 18 articles (wrongly?) marked retracted](https://community.crossref.org/t/elsevier-metadata-errors-18-articles-wrongly-marked-retracted/14827)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 4\ **Last updated:** [5 June 2026 18:31 UTC](https://community.crossref.org/t/elsevier-metadata-errors-18-articles-wrongly-marked-retracted/14827 "2026-06-05T18:31:17Z")
18 DOIs are marked as retracted in the Crossref metadata but Elsevier’s website does not reflect this. See my report: PubPeer - Recent advances in the field of cement hydration and microst... --- ## [\[World Scientific Publishing\] Retracted articles not followed by a Crossref record update](https://community.crossref.org/t/world-scientific-publishing-retracted-articles-not-followed-by-a-crossref-record-update/15873)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 2\ **Last updated:** [30 May 2026 19:44 UTC](https://community.crossref.org/t/world-scientific-publishing-retracted-articles-not-followed-by-a-crossref-record-update/15873 "2026-05-30T19:44:27Z")
World Scientific Publishing retracted articles, prefixed their titles with ‘Retracted Article’ but apparently didn’t update the associated Crossref records. Example of : https://doi.org/10.1142/S0219887823502419 Re… --- ## [\[Liverpool University Press\] Withdraw records pointing to nothing + other DOI registered instead](https://community.crossref.org/t/liverpool-university-press-withdraw-records-pointing-to-nothing-other-doi-registered-instead/15825)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 0\ **Last updated:** [18 May 2026 12:35 UTC](https://community.crossref.org/t/liverpool-university-press-withdraw-records-pointing-to-nothing-other-doi-registered-instead/15825 "2026-05-18T12:35:46Z")
Hello, This DOI https://doi.org/10.5195/reviberoamer.1946.4099 should lead to an article titled “WITHDRAWN: Baudelaire y Ramón López Velarde” and published in Revista Iberoamericana (see Crossref record). It is not the… --- ## [\[OUP\] Withdrawn of not? Metadata vs landing page](https://community.crossref.org/t/oup-withdrawn-of-not-metadata-vs-landing-page/14829)
**Author:** [@gcabanac](https://community.crossref.org/u/gcabanac)\ **Replies:** 5\ **Last updated:** [7 March 2026 12:56 UTC](https://community.crossref.org/t/oup-withdrawn-of-not-metadata-vs-landing-page/14829 "2026-03-07T12:56:29Z")
I reported metadata vs landing page discrepancies on PubPeer: (Sorry for altering the links, the platform would not let me post them – now edited) --- ## [Increase in records with MathML coding harvested into CRIS](https://community.crossref.org/t/increase-in-records-with-mathml-coding-harvested-into-cris/15161)
**Author:** [@NicolaBarnett](https://community.crossref.org/u/NicolaBarnett)\ **Replies:** 1\ **Last updated:** [22 January 2026 15:23 UTC](https://community.crossref.org/t/increase-in-records-with-mathml-coding-harvested-into-cris/15161 "2026-01-22T15:23:23Z")
Hi, We’re noticing an increase in the quantity of Crossref records being harvested into our CRIS with MathML coding - has something changed recently which is causing this to happen? Thanks Nicola --- ## [Fixing metadata after a publisher goes missing](https://community.crossref.org/t/fixing-metadata-after-a-publisher-goes-missing/14237)
**Author:** [@tito](https://community.crossref.org/u/tito)\ **Replies:** 6\ **Last updated:** [13 August 2025 15:56 UTC](https://community.crossref.org/t/fixing-metadata-after-a-publisher-goes-missing/14237 "2025-08-13T15:56:39Z")
Hi, I am new to this community, and I am not sure if I chose this category correctly. If I have chosen the wrong category, I would appreciate you pointing it out. I would like to ask the following question regarding t… --- ## [Weird landing page for doi : 15340/978-625-00-9894-3\_3](https://community.crossref.org/t/weird-landing-page-for-doi-15340-978-625-00-9894-3-3/13225)
**Author:** [@Ceanne.B](https://community.crossref.org/u/Ceanne.B)\ **Replies:** 3\ **Last updated:** [24 February 2025 13:35 UTC](https://community.crossref.org/t/weird-landing-page-for-doi-15340-978-625-00-9894-3-3/13225 "2025-02-24T13:35:42Z")
Hi ! While checking some DOIs from my zotero institution library i found this crossref DOI “10.15340/978-625-00-9894-3\_3” with a weird landing page and not the actual publication. I tought it could be useful to report i… --- ## [References not showing up](https://community.crossref.org/t/references-not-showing-up/2302)
**Author:** [@DrJamesWood](https://community.crossref.org/u/DrJamesWood)\ **Replies:** 26\ **Last updated:** [16 December 2024 22:56 UTC](https://community.crossref.org/t/references-not-showing-up/2302 "2024-12-16T22:56:41Z")
I have published two articles a good high ranking journals. My first published in January has been cited by good journals 5 times, and 7 times all together but crossref is only showing 1 citation. The second article has… --- ## [Typo in IEEE conference name and proceedings title](https://community.crossref.org/t/typo-in-ieee-conference-name-and-proceedings-title/12095)
**Author:** [@injerto](https://community.crossref.org/u/injerto)\ **Replies:** 1\ **Last updated:** [6 September 2024 12:50 UTC](https://community.crossref.org/t/typo-in-ieee-conference-name-and-proceedings-title/12095 "2024-09-06T12:50:55Z")
The metadata for 10.1109/ICASSP.2006.1660780 has a typo in both the conference\_name and proceedings\_title fields. \2006 IEEE International Conference on Acoustics Speed and Signal Processing\ **Author:** [@alexander.magazinov](https://community.crossref.org/u/alexander.magazinov)\ **Replies:** 0\ **Last updated:** [24 August 2024 18:40 UTC](https://community.crossref.org/t/doi-resolves-to-404/12022 "2024-08-24T18:40:12Z") This DOI resolves to a 404 page: https://doi.org/10.3791/6586. It is mentioned by PubMed: https://pubmed.ncbi.nlm.nih.gov/38096042. Crossref API yields meaningful metadata: https://api.crossref.org/v1/works/10.3791/658… --- ## [DOIs redirect to a generic journal page, not to article-specific pages](https://community.crossref.org/t/dois-redirect-to-a-generic-journal-page-not-to-article-specific-pages/12023)
**Author:** [@alexander.magazinov](https://community.crossref.org/u/alexander.magazinov)\ **Replies:** 0\ **Last updated:** [24 August 2024 18:46 UTC](https://community.crossref.org/t/dois-redirect-to-a-generic-journal-page-not-to-article-specific-pages/12023 "2024-08-24T18:46:06Z")
These DOIs (all from the same journal) redirect to a generic journal page, not to article-specific pages: https://doi.org/10.38124/ijisrt/ijisrt24mar2109 https://doi.org/10.38124/ijisrt/ijisrt24mar1231 https://doi.org… --- ## [Publisher member forgot an author and ORCiD](https://community.crossref.org/t/publisher-member-forgot-an-author-and-orcid/5847)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 8\ **Last updated:** [21 June 2024 05:46 UTC](https://community.crossref.org/t/publisher-member-forgot-an-author-and-orcid/5847 "2024-06-21T05:46:14Z")
We were contacted by an author who noticed some incorrect metadata against the DOI when the metadata in question wasn’t automatically updated to her ORCiD account (using a service we call ORCID auto-update - we essential… --- ## [Cleaning up duplicate DOIs](https://community.crossref.org/t/cleaning-up-duplicate-dois/5888)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 1\ **Last updated:** [8 June 2024 12:25 UTC](https://community.crossref.org/t/cleaning-up-duplicate-dois/5888 "2024-06-08T12:25:56Z")
Another common metadata quality improvement that is often brought to our attention is duplicated DOIs. Sometimes this happens as a mistake with the member doing the registering, but it can also be the result of a journal… --- ## [These articles are published with DOIs, but not registered](https://community.crossref.org/t/these-articles-are-published-with-dois-but-not-registered/5939)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [7 June 2024 18:54 UTC](https://community.crossref.org/t/these-articles-are-published-with-dois-but-not-registered/5939 "2024-06-07T18:54:51Z")
One of our more common metadata quality improvements we see here in Support is when a member publishes content on their website, includes a DOI with it, but has not, in fact, registered that DOI with Crossref. There can… --- ## [Ensuring Accurate Metadata for DOIs: Two Cases](https://community.crossref.org/t/ensuring-accurate-metadata-for-dois-two-cases/5887)
**Author:** [@dkuljanin](https://community.crossref.org/u/dkuljanin)\ **Replies:** 0\ **Last updated:** [6 June 2024 18:44 UTC](https://community.crossref.org/t/ensuring-accurate-metadata-for-dois-two-cases/5887 "2024-06-06T18:44:53Z")
In the field of scholarly publishing, proper metadata associated with Digital Object Identifiers (DOIs) is essential. Recently, our team encountered two cases involving incorrect metadata for the books registered by same… --- ## [METADATA CASE DESCRIPTION: This DOI points to an error page. Is the resolution URL correct?](https://community.crossref.org/t/metadata-case-description-this-doi-points-to-an-error-page-is-the-resolution-url-correct/5882)
**Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [6 June 2024 09:20 UTC](https://community.crossref.org/t/metadata-case-description-this-doi-points-to-an-error-page-is-the-resolution-url-correct/5882 "2024-06-06T09:20:05Z")
Each DOI must be linked to a resolution URL during metadata registration. This resolution URL should resolve to the article landing page if for an article DOI, or the journal website homepage if for a journal-level DOI. … --- ## [DOI ownership and multiple publisher owned journals](https://community.crossref.org/t/doi-ownership-and-multiple-publisher-owned-journals/5883)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 0\ **Last updated:** [6 June 2024 10:42 UTC](https://community.crossref.org/t/doi-ownership-and-multiple-publisher-owned-journals/5883 "2024-06-06T10:42:03Z")
Sometimes members contact us as they are not able to update metadata against DOIs and they are getting an error “The user does not have permission to add or modify records for the prefix: 10.XXXX” in a submission log. T… --- ## [Misspelling of author names](https://community.crossref.org/t/misspelling-of-author-names/5781)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 0\ **Last updated:** [30 May 2024 10:52 UTC](https://community.crossref.org/t/misspelling-of-author-names/5781 "2024-05-30T10:52:06Z")
Hello, I’m Paul, a technical support specialist here at Crossref. We have a lot of tickets coming into support from authors who have noticed that their name has been misspelt in the metadata that has been sent to us. In… --- ## [This publication date doesn't match the date online!](https://community.crossref.org/t/this-publication-date-doesnt-match-the-date-online/5772)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [29 May 2024 18:38 UTC](https://community.crossref.org/t/this-publication-date-doesnt-match-the-date-online/5772 "2024-05-29T18:38:26Z")
We often get messages from authors and other members asking that we correct or update publishing dates that appear in our metadata. As has been mentioned in other posts in this category, we don’t update or edit our membe… --- ## [I know my paper was cited, so why does the cited-by count still show '0'?](https://community.crossref.org/t/i-know-my-paper-was-cited-so-why-does-the-cited-by-count-still-show-0/5638)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 0\ **Last updated:** [21 May 2024 18:54 UTC](https://community.crossref.org/t/i-know-my-paper-was-cited-so-why-does-the-cited-by-count-still-show-0/5638 "2024-05-21T18:54:12Z")
Missing citation data is a frequent reason that authors contact us. Of course everyone wants to know that their citations are accounted for as consistently and comprehensively as possible. But there are some structural … --- ## [Missing article citations!](https://community.crossref.org/t/missing-article-citations/5631)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [20 May 2024 21:04 UTC](https://community.crossref.org/t/missing-article-citations/5631 "2024-05-20T21:04:36Z")
Hello all, We, Crossref Technical Support, get questions from authors, members, aggregators, librarians, and other service providers about missing article citations. We get it. Those connections between works, especiall… --- ## [My name has changed, but the DOI record still shows my old name](https://community.crossref.org/t/my-name-has-changed-but-the-doi-record-still-shows-my-old-name/5534)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 0\ **Last updated:** [14 May 2024 20:11 UTC](https://community.crossref.org/t/my-name-has-changed-but-the-doi-record-still-shows-my-old-name/5534 "2024-05-14T20:11:42Z")
A relatively rare, but very important, type of metadata quality improvement concerns author name changes. Occasionally, authors contact us because their name has changed, and they need their current name reflected in th… [Next page](https://community.crossref.org/c/tech-support/metadata-quality-improve/45.md?page=1)