# Hiccups with credentials in the Test Admin Tool - Crossref

**URL:** https://community.crossref.org/t/hiccups-with-credentials-in-the-test-admin-tool-crossref/2438
**Category:** Crossref Services
**Tags:** admin-tool, blog, content-registration
**Created:** [26 January 2022 21:27 UTC](https://community.crossref.org/t/hiccups-with-credentials-in-the-test-admin-tool-crossref/2438 "2022-01-26T21:27:01Z")
**Posts on this page:** 1
**Page:** 1

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### Author: ![Crossref](https://sea2.discourse-cdn.com/flex020/user_avatar/community.crossref.org/crossref/32/31_2.png) [@Crossref](https://community.crossref.org/u/Crossref)
#### Post date: [26 January 2022 21:27 UTC](https://community.crossref.org/t/hiccups-with-credentials-in-the-test-admin-tool-crossref/2438/1 "2022-01-26T21:27:01Z")

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We inadvertently deleted data in our authentication sandbox that stored member credentials for our Test Admin Tool - test.crossref.org. We’re restoring credentials using our production data, but this will mean that some members have credentials that are out-of-sync. Please contact [support@crossref.org](mailto:support@crossref.org) if you have issues accessing test.crossref.org.

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This is a companion discussion topic for the original entry at [https://www.crossref.org/blog/hiccups-with-credentials-in-the-test-admin-tool/](https://www.crossref.org/blog/hiccups-with-credentials-in-the-test-admin-tool/)