# How to report inconsistencies in the data?

**URL:** https://community.crossref.org/t/how-to-report-inconsistencies-in-the-data/1832
**Category:** Metadata Retrieval
**Tags:** metadata-quality, new-members, metadata
**Created:** [23 June 2021 14:16 UTC](https://community.crossref.org/t/how-to-report-inconsistencies-in-the-data/1832 "2021-06-23T14:16:24Z")
**Posts on this page:** 2
**Page:** 1

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### Author: ![Heenrik](https://avatars.discourse-cdn.com/v4/letter/h/b487fb/32.png) [@Heenrik](https://community.crossref.org/u/Heenrik)
#### Post date: [23 June 2021 14:16 UTC](https://community.crossref.org/t/how-to-report-inconsistencies-in-the-data/1832/1 "2021-06-23T14:16:24Z")

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Hi,

I am doing a bit of research on visualizing publications from a specific conference. I noticed that the first conference in the series is not searchable by the ISBN provided by the publisher. I can find the conference by its DOI, but then the proceedings publications are not part of the returned data.

How do I report errors like that?

(proceedings: [https://dl.acm.org/doi/proceedings/10.1145/800049](https://dl.acm.org/doi/proceedings/10.1145/800049) ISBN: 978-1-4503-7389-0)

Best,  
Heenrik

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### Author: ![Shayn](https://sea2.discourse-cdn.com/flex020/user_avatar/community.crossref.org/shayn/32/57_2.png) [@Shayn](https://community.crossref.org/u/Shayn)
#### Post date: [23 June 2021 15:02 UTC](https://community.crossref.org/t/how-to-report-inconsistencies-in-the-data/1832/2 "2021-06-23T15:02:08Z")

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Hi Heenrik,

If you find issues with the metadata associated with any DOI, ultimately only the publisher can correct them. Crossref can’t make changes to DOI metadata directly. However, if you’re unable to get ahold of the publisher, you can always email us at [support@crossref.org](mailto:support@crossref.org) and we’ll pass along your feedback to our contacts at the relevant publisher. In this case that’s Association for Computing Machinery (ACM).

Best,  
Shayn
