# Metadata Manager\_Access problems **URL:** \ **Category:** Technical Support\ **Tags:** metadata\_manager, content-registration, deposit\_support\ **Created:** [12 September 2025 09:32 UTC](https://community.crossref.org/t/metadata-manager-access-problems/14454 "2025-09-12T09:32:08Z")\ **Posts on this page:** 3\ **Page:** 1
**Author:** ![mkdifusion](https://avatars.discourse-cdn.com/v4/letter/m/a698b9/32.png) [@mkdifusion](https://community.crossref.org/u/mkdifusion)\ **Post date:** [12 September 2025 09:32 UTC](https://community.crossref.org/t/metadata-manager-access-problems/14454/1 "2025-09-12T09:32:08Z")
Buenos días. No podemos acceder a la plataforma Metadata Manager. Estamos en mitad de un proceso de subida de metadatos de una publicación de estructura compleja. ¿Se sabe cuándo se podrá acceder a la misma? Muchas gracias y un saludo. Good morning. We are unable to access the Metadata Manager platform. We are in the middle of uploading metadata for a publication with a complex structure. Do you know when we will be able to access it? Thank you very much and best regards. ---
**Author:** ![eatoni](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@eatoni](https://community.crossref.org/u/eatoni)\ **Post date:** [12 September 2025 10:35 UTC](https://community.crossref.org/t/metadata-manager-access-problems/14454/3 "2025-09-12T10:35:08Z")
Hello, thanks for your message. We are able to login to the Metadata Manager platform without any issues. Could you please retry this, and let us know if it works for you this time round? Best, Evans - Crossref Tech Support Specialist ---
**Author:** ![eatoni](https://avatars.discourse-cdn.com/v4/letter/e/d07c76/32.png) [@eatoni](https://community.crossref.org/u/eatoni)\ **Post date:** [12 September 2025 11:42 UTC](https://community.crossref.org/t/metadata-manager-access-problems/14454/4 "2025-09-12T11:42:24Z")
Thank you Raúl for confirming it is now working. I have notified our tech team of this occurrence, and they will check on it. Evans