# \#admin-tool **URL:** https://community.crossref.org/tag/176-tag/176.md [Latest](https://community.crossref.org/latest.md) · [Categories](https://community.crossref.org/categories.md) · [Tags](https://community.crossref.org/tags.md) --- ## [Issn is registered under other journal](https://community.crossref.org/t/issn-is-registered-under-other-journal/16228)
**Author:** [@malay](https://community.crossref.org/u/malay)\ **Replies:** 1\ **Last updated:** [4 August 2026 15:16 UTC](https://community.crossref.org/t/issn-is-registered-under-other-journal/16228 "2026-08-04T15:16:02Z")
Hi Crossref Team, Kindly check ISSN number 3122-7163 currently under Journal of Al-Falah Journal of Al-Falah, but in Crossref it under Journal of Da’wah & Human Development. How to fix this issue. Please help. TQ --- ## [Ticket of the month - April 2026 - I accidentally submitted metadata; can Crossref cancel or delete my submission?](https://community.crossref.org/t/ticket-of-the-month-april-2026-i-accidentally-submitted-metadata-can-crossref-cancel-or-delete-my-submission/15896)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [1 June 2026 19:46 UTC](https://community.crossref.org/t/ticket-of-the-month-april-2026-i-accidentally-submitted-metadata-can-crossref-cancel-or-delete-my-submission/15896 "2026-06-01T19:46:27Z")
From time to time, we receive messages from members who have submitted their metadata to us via an XML submission or through a helper tool (e.g., Metadata Manager, web deposit form, or OJS) only to realize that they subm… --- ## [Rank beginner here - help!](https://community.crossref.org/t/rank-beginner-here-help/5629)
**Author:** [@julieshedd](https://community.crossref.org/u/julieshedd)\ **Replies:** 4\ **Last updated:** [20 May 2024 20:25 UTC](https://community.crossref.org/t/rank-beginner-here-help/5629 "2024-05-20T20:25:00Z")
Hi everyone. First-time poster here - please bear with me. In April I began a full-time role managing my institution’s IR. We are a CrossRef member. The person who registered us and got us set up is long gone; before th… --- ## [First time using Crossref to generate DOI - need help](https://community.crossref.org/t/first-time-using-crossref-to-generate-doi-need-help/5255)
**Author:** [@libraryMM](https://community.crossref.org/u/libraryMM)\ **Replies:** 4\ **Last updated:** [18 April 2024 17:27 UTC](https://community.crossref.org/t/first-time-using-crossref-to-generate-doi-need-help/5255 "2024-04-18T17:27:53Z")
Hello, I’m trying for the first time to generate a DOI for a paper via Crossref and I’ve gone through the tutorials, but nothing was helpful for my specific situation so far. I uploaded the paper as a PDF file in: Submi… --- ## [Why is it so hard to find anything on this site?](https://community.crossref.org/t/why-is-it-so-hard-to-find-anything-on-this-site/4500)
**Author:** [@JeremyRYoung](https://community.crossref.org/u/JeremyRYoung)\ **Replies:** 4\ **Last updated:** [16 February 2024 19:43 UTC](https://community.crossref.org/t/why-is-it-so-hard-to-find-anything-on-this-site/4500 "2024-02-16T19:43:35Z")
i just came back to upload some new DOIs and it took me nearly an hour to get from the crossref homepage to the cross administration area. Surely there should be a large, obvious, link? I have now saved a link locally, b… --- ## [Public XML metadata API returns 503](https://community.crossref.org/t/public-xml-metadata-api-returns-503/3997)
**Author:** [@abeechin](https://community.crossref.org/u/abeechin)\ **Replies:** 4\ **Last updated:** [31 August 2023 16:30 UTC](https://community.crossref.org/t/public-xml-metadata-api-returns-503/3997 "2023-08-31T16:30:22Z")
Hello (again so soon!) - we’re seeing an issue with the XML public endpoint for works. It returns 503 whilst the JSON equivalent returns 200: 503: https://api.crossref.org/works/10.1080/17540054.2006.12288851/transfor… --- ## [Problemas con el registro del doi en los artículos](https://community.crossref.org/t/problemas-con-el-registro-del-doi-en-los-articulos/3803)
**Author:** [@alema](https://community.crossref.org/u/alema)\ **Replies:** 1\ **Last updated:** [11 July 2023 16:21 UTC](https://community.crossref.org/t/problemas-con-el-registro-del-doi-en-los-articulos/3803 "2023-07-11T16:21:06Z")
Hola, un gusto saludarles. Soy nuevo por acá, y necesito ayuda con el registro de DOI en los artículos de una revista. Soy editor de la Revista Científica Arbitrada Multidisciplinaria PENTACIENCIAS, y desde marzo del p… --- ## [Ticket of the month - June 2023 - Content Registration: Did it work?](https://community.crossref.org/t/ticket-of-the-month-june-2023-content-registration-did-it-work/3783)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [5 July 2023 19:15 UTC](https://community.crossref.org/t/ticket-of-the-month-june-2023-content-registration-did-it-work/3783 "2023-07-05T19:15:32Z")
Hello all, You’ve lovingly crafted what (you hope) is the perfect XML file. Or maybe you’ve just completed your first (or 570th) web deposit form. Now what? Did it work? Is my DOI now registered? Did that update go thr… --- ## [Ticket of the month - November 2022 - common questions about our admin tool and submission processing](https://community.crossref.org/t/ticket-of-the-month-november-2022-common-questions-about-our-admin-tool-and-submission-processing/3165)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [6 December 2022 22:01 UTC](https://community.crossref.org/t/ticket-of-the-month-november-2022-common-questions-about-our-admin-tool-and-submission-processing/3165 "2022-12-06T22:01:05Z")
Hello all, We receive a number of recurring questions about our admin tool - from basics like why members don’t have access to all tabs to more intricate questions about how we allocate processing threads. I’m here to a… --- ## [Hiccups with credentials in the Test Admin Tool - Crossref](https://community.crossref.org/t/hiccups-with-credentials-in-the-test-admin-tool-crossref/2438)
**Author:** [@Crossref](https://community.crossref.org/u/Crossref)\ **Replies:** 0\ **Last updated:** [26 January 2022 21:27 UTC](https://community.crossref.org/t/hiccups-with-credentials-in-the-test-admin-tool-crossref/2438 "2022-01-26T21:27:01Z")
We inadvertently deleted data in our authentication sandbox that stored member credentials for our Test Admin Tool - test.crossref.org. We’re restoring credentials using our production data, but this will mean that some … --- ## [DOI no registered and awsbounce@crossref.com](https://community.crossref.org/t/doi-no-registered-and-awsbounce-crossref-com/2445)
**Author:** [@Sergio](https://community.crossref.org/u/Sergio)\ **Replies:** 2\ **Last updated:** [31 January 2022 10:28 UTC](https://community.crossref.org/t/doi-no-registered-and-awsbounce-crossref-com/2445 "2022-01-31T10:28:19Z")
Dear all, today my colleagues uploaded the xml file containing the metadata. Following this action, by email .we have received the Crossref feedback that the registration was fine: , \1432886545\ **Author:** [@jlepicka](https://community.crossref.org/u/jlepicka)\ **Replies:** 16\ **Last updated:** [15 September 2021 15:21 UTC](https://community.crossref.org/t/blank-pages-on-administrator-menu-unable-to-register-doi/2079 "2021-09-15T15:21:13Z") Hi, We registered articles via the Web Deposit (CrossRef - DOI Deposit Form ) but did not received any confirmation that the process was successful. Unfortunately, the Technical Contact reported that the pages on his ac…