# \#billing **URL:** https://community.crossref.org/tag/billing/106.md [Latest](https://community.crossref.org/latest.md) · [Categories](https://community.crossref.org/categories.md) · [Tags](https://community.crossref.org/tags.md) --- ## [How do I log into Crossref? - Membership Ticket of the Month - September 2026](https://community.crossref.org/t/how-do-i-log-into-crossref-membership-ticket-of-the-month-september-2026/16434)
**Author:** [@collinks](https://community.crossref.org/u/collinks)\ **Replies:** 0\ **Last updated:** [25 September 2026 17:04 UTC](https://community.crossref.org/t/how-do-i-log-into-crossref-membership-ticket-of-the-month-september-2026/16434 "2026-09-25T17:04:18Z")
Members and applicants sometimes ask how they can log into Crossref. The short answer is that there is not a single unified location or set of credentials that you’ll use to access Crossref’s tools and services. In today… --- ## [About the Billing Basics category](https://community.crossref.org/t/about-the-billing-basics-category/1843)
**Author:** [@Vanessa](https://community.crossref.org/u/Vanessa)\ **Replies:** 3\ **Last updated:** [19 May 2026 17:05 UTC](https://community.crossref.org/t/about-the-billing-basics-category/1843 "2026-05-19T17:05:58Z")
Do you have questions about your invoices, fees, or other general billing enquiries? Feel free to post your questions here and someone will get back to you soon. We will also use this category to provide updates, useful… --- ## [How does Crossref calculate my membership fee? - Membership Ticket of the Month - January 2026](https://community.crossref.org/t/how-does-crossref-calculate-my-membership-fee-membership-ticket-of-the-month-january-2026/15205)
**Author:** [@collinks](https://community.crossref.org/u/collinks)\ **Replies:** 0\ **Last updated:** [29 January 2026 02:17 UTC](https://community.crossref.org/t/how-does-crossref-calculate-my-membership-fee-membership-ticket-of-the-month-january-2026/15205 "2026-01-29T02:17:49Z")
It’s the first Membership Ticket of the Month of the year!\* 2026 sees all sorts of changes related to Crossref’s fees: We added 18 new countries to our GEM program, entitling members in these countries to fee-free acce… --- ## [How can I get the quickest and best answer from Crossref? - Membership Ticket of the Month - March 2025](https://community.crossref.org/t/how-can-i-get-the-quickest-and-best-answer-from-crossref-membership-ticket-of-the-month-march-2025/13429)
**Author:** [@collinks](https://community.crossref.org/u/collinks)\ **Replies:** 0\ **Last updated:** [18 March 2025 17:54 UTC](https://community.crossref.org/t/how-can-i-get-the-quickest-and-best-answer-from-crossref-membership-ticket-of-the-month-march-2025/13429 "2025-03-18T17:54:07Z")
Crossref receives hundreds of messages each month. Our dedicated Membership, Support, and Billing teams want to reply to you as quickly and accurately as we can, but we need your help to do this! First: it never hurts t… --- ## [Wrong annual invoices, need a very quick correction](https://community.crossref.org/t/wrong-annual-invoices-need-a-very-quick-correction/13051)
**Author:** [@vasculab](https://community.crossref.org/u/vasculab)\ **Replies:** 1\ **Last updated:** [21 January 2025 15:07 UTC](https://community.crossref.org/t/wrong-annual-invoices-need-a-very-quick-correction/13051 "2025-01-21T15:07:29Z")
Hi All, I already contacted the addresses (mailto:member@crosseref.org) and (mailto:billing@crossref.org). I already received the invoices for Crossref membership 2025 and DOIs 2024 deposits. However, these invoices ar… --- ## [Crossref Payment Portal Password Reset](https://community.crossref.org/t/crossref-payment-portal-password-reset/2112)
**Author:** [@vasculab](https://community.crossref.org/u/vasculab)\ **Replies:** 4\ **Last updated:** [16 December 2024 18:18 UTC](https://community.crossref.org/t/crossref-payment-portal-password-reset/2112 "2024-12-16T18:18:10Z")
Dear All, I received an email with the object “Crossref Payment Portal Password Reset” from TPro3 Adminadmin@tpro3.com. As it speaks about a new payment portal, I ask if this is a spam or an official mail from Crossref… --- ## [Due date is coming, but no open invoice in the portal](https://community.crossref.org/t/due-date-is-coming-but-no-open-invoice-in-the-portal/12587)
**Author:** [@cyan](https://community.crossref.org/u/cyan)\ **Replies:** 3\ **Last updated:** [15 November 2024 01:32 UTC](https://community.crossref.org/t/due-date-is-coming-but-no-open-invoice-in-the-portal/12587 "2024-11-15T01:32:56Z")
Hi there, I haven’t received the latest invoice, and generally, the billing team will email us for a payment reminder, but I haven’t received any emails either. I’m afraid that I will miss the due date. The customer po… --- ## [What is my Crossref billing ID? How do I find my member ID? How about my role? - Membership Ticket of the Month - September 2024](https://community.crossref.org/t/what-is-my-crossref-billing-id-how-do-i-find-my-member-id-how-about-my-role-membership-ticket-of-the-month-september-2024/12242)
**Author:** [@collinks](https://community.crossref.org/u/collinks)\ **Replies:** 0\ **Last updated:** [20 September 2024 21:00 UTC](https://community.crossref.org/t/what-is-my-crossref-billing-id-how-do-i-find-my-member-id-how-about-my-role-membership-ticket-of-the-month-september-2024/12242 "2024-09-20T21:00:41Z")
Hello! Happy spring or autumn depending on which part of the world you’re in. At Crossref, we’re all about identifiers but did you know there are multiple different ID numbers and codes connected with each Crossref acc… --- ## [ICYMI - Quarterly deposit invoices: avoiding surprises](https://community.crossref.org/t/icymi-quarterly-deposit-invoices-avoiding-surprises/1844)
**Author:** [@rclark](https://community.crossref.org/u/rclark)\ **Replies:** 0\ **Last updated:** [29 June 2021 16:19 UTC](https://community.crossref.org/t/icymi-quarterly-deposit-invoices-avoiding-surprises/1844 "2021-06-29T16:19:04Z")
Whenever we send out our quarterly deposit invoices, we receive queries from members. With invoices soon to go out next month, I thought it would be helpful to reshare Isaac’s blog post, ‘Quarterly deposit invoices: avo… --- ## [Problem with payment of an invoice](https://community.crossref.org/t/problem-with-payment-of-an-invoice/3595)
**Author:** [@murcia](https://community.crossref.org/u/murcia)\ **Replies:** 4\ **Last updated:** [22 May 2023 21:11 UTC](https://community.crossref.org/t/problem-with-payment-of-an-invoice/3595 "2023-05-22T21:11:56Z")
Dear Sirs. I have a problem with the payment of an invoice, which I am informed as paid from my bank in Spain, but to which you charge me an outstanding balance in your favor. I am sending you several e-mails to try to…