# \#ticket\_of\_month **URL:** https://community.crossref.org/tag/ticket-of-month/147.md [Latest](https://community.crossref.org/latest.md) · [Categories](https://community.crossref.org/categories.md) · [Tags](https://community.crossref.org/tags.md) --- ## [Ticket of the Month - August 2026 - Metadata quality improvement requests: what happens after you report one](https://community.crossref.org/t/ticket-of-the-month-august-2026-metadata-quality-improvement-requests-what-happens-after-you-report-one/16376)
**Author:** [@Natali](https://community.crossref.org/u/Natali)\ **Replies:** 0\ **Last updated:** [11 September 2026 09:04 UTC](https://community.crossref.org/t/ticket-of-the-month-august-2026-metadata-quality-improvement-requests-what-happens-after-you-report-one/16376 "2026-09-11T09:04:23Z")
Each month we at the tech support team see people reaching out because they’ve spotted something off in a DOI’s metadata and want it fixed. We get a steady stream of these, so I thought it’d be worth walking through what… --- ## [Ticket of the Month - July 2026 - Blogs in Posted Content](https://community.crossref.org/t/ticket-of-the-month-july-2026-blogs-in-posted-content/16327)
**Author:** [@priddle](https://community.crossref.org/u/priddle)\ **Replies:** 0\ **Last updated:** [31 August 2026 18:48 UTC](https://community.crossref.org/t/ticket-of-the-month-july-2026-blogs-in-posted-content/16327 "2026-08-31T18:48:34Z")
With the introduction of the new 5.5 schema, blogs can now be correctly identified in posted content instead of using ‘other’ as the sub-type. In this post, I’ve focused on changing the type attribute in the XML, as show… --- ## [Ticket of the month - June 2026 - Post-Publication Updates in Metadata Manager](https://community.crossref.org/t/ticket-of-the-month-june-2026-post-publication-updates-in-metadata-manager/16253)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 0\ **Last updated:** [11 August 2026 15:53 UTC](https://community.crossref.org/t/ticket-of-the-month-june-2026-post-publication-updates-in-metadata-manager/16253 "2026-08-11T15:53:43Z")
If you’re a frequent user of our manual metadata entry and content registration tool, Metadata Manager, you may have noticed that it’s been expanding recently. In addition to journal and grants records which have been up… --- ## [Ticket of the month - March 2026 - A Technical Support Specialist's Wish List](https://community.crossref.org/t/ticket-of-the-month-march-2026-a-technical-support-specialists-wish-list/15584)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 1\ **Last updated:** [13 July 2026 14:55 UTC](https://community.crossref.org/t/ticket-of-the-month-march-2026-a-technical-support-specialists-wish-list/15584 "2026-07-13T14:55:02Z")
Picture this: You’re floating along, happily registering your DOI records with Crossref when…uh oh. You are faced with an error message that seems very unhelpful. The system says you don’t have permissions! The DOI you t… --- ## [Ticket of the month - May 2026 - Why do I get a success message for my submission only to find out later it failed? What’s that about?](https://community.crossref.org/t/ticket-of-the-month-may-2026-why-do-i-get-a-success-message-for-my-submission-only-to-find-out-later-it-failed-what-s-that-about/16084)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [10 July 2026 20:19 UTC](https://community.crossref.org/t/ticket-of-the-month-may-2026-why-do-i-get-a-success-message-for-my-submission-only-to-find-out-later-it-failed-what-s-that-about/16084 "2026-07-10T20:19:57Z")
On any given day in our submission queue, we are typically processing hundreds of thousands of submissions. Due to the scale of our system, we have two endpoints that receive submissions: a synchronous endpoint that proc… --- ## [Ticket of the month - September 2025 - A new helper tool for registering your journal articles - new Metadata Manager](https://community.crossref.org/t/ticket-of-the-month-september-2025-a-new-helper-tool-for-registering-your-journal-articles-new-metadata-manager/14582)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 14\ **Last updated:** [18 June 2026 17:10 UTC](https://community.crossref.org/t/ticket-of-the-month-september-2025-a-new-helper-tool-for-registering-your-journal-articles-new-metadata-manager/14582 "2026-06-18T17:10:39Z")
Lena on our program team and Patrick on our technical team have been working hard to get our newest helper tool - the Record Registration Form - ready for a formal launch. For this month’s ticket of the month, I am inclu… --- ## [Ticket of the month - April 2026 - I accidentally submitted metadata; can Crossref cancel or delete my submission?](https://community.crossref.org/t/ticket-of-the-month-april-2026-i-accidentally-submitted-metadata-can-crossref-cancel-or-delete-my-submission/15896)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [1 June 2026 19:46 UTC](https://community.crossref.org/t/ticket-of-the-month-april-2026-i-accidentally-submitted-metadata-can-crossref-cancel-or-delete-my-submission/15896 "2026-06-01T19:46:27Z")
From time to time, we receive messages from members who have submitted their metadata to us via an XML submission or through a helper tool (e.g., Metadata Manager, web deposit form, or OJS) only to realize that they subm… --- ## [Ticket of the month - January 2023 - DOI submissions using OJS (Open Journal Systems)](https://community.crossref.org/t/ticket-of-the-month-january-2023-doi-submissions-using-ojs-open-journal-systems/3283)
**Author:** [@arleysoto](https://community.crossref.org/u/arleysoto)\ **Replies:** 4\ **Last updated:** [13 March 2026 21:07 UTC](https://community.crossref.org/t/ticket-of-the-month-january-2023-doi-submissions-using-ojs-open-journal-systems/3283 "2026-03-13T21:07:19Z")
Many of our members use OJS for depositing DOIs for articles into our system. This simplifies the process of registering metadata for each DOI as the complete metadata is already available in OJS. If you want this proces… --- ## [Ticket of the month - February 2026 - If Google can’t find it, is my DOI registered?](https://community.crossref.org/t/ticket-of-the-month-february-2026-if-google-can-t-find-it-is-my-doi-registered/15390)
**Author:** [@Natali](https://community.crossref.org/u/Natali)\ **Replies:** 0\ **Last updated:** [6 March 2026 20:33 UTC](https://community.crossref.org/t/ticket-of-the-month-february-2026-if-google-can-t-find-it-is-my-doi-registered/15390 "2026-03-06T20:33:02Z")
We see versions of the question “Is my DOI registered?” all the time. Because it’s such a fundamental part of the process, it’s easy to assume everyone else just “gets it,” and members have worked up all different ways … --- ## [Ticket of the month - January 2026 - What are resource-only deposits? And, how to use them](https://community.crossref.org/t/ticket-of-the-month-january-2026-what-are-resource-only-deposits-and-how-to-use-them/15248)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [6 February 2026 21:49 UTC](https://community.crossref.org/t/ticket-of-the-month-january-2026-what-are-resource-only-deposits-and-how-to-use-them/15248 "2026-02-06T21:49:37Z")
TL;DR If you’re looking to update your metadata records for your existing DOIs and want a targeted, lighter-weight method to update or enrich specific elements, then resource-only deposits might be an option for you. S… --- ## [Ticket of the month - December 2025 - Mind the Gap...Reports](https://community.crossref.org/t/ticket-of-the-month-december-2025-mind-the-gap-reports/15019)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 1\ **Last updated:** [9 January 2026 17:38 UTC](https://community.crossref.org/t/ticket-of-the-month-december-2025-mind-the-gap-reports/15019 "2026-01-09T17:38:45Z")
A couple of months ago, we announced some major improvements to our Participation Reports dashboards. In addition to supporting additional record types (Grants, Datasets, etc.) and some additional key metadata elements … --- ## [Ticket of the month - November 2025 - Do not include special characters at the end of DOIs](https://community.crossref.org/t/ticket-of-the-month-november-2025-do-not-include-special-characters-at-the-end-of-dois/14916)
**Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [9 December 2025 11:16 UTC](https://community.crossref.org/t/ticket-of-the-month-november-2025-do-not-include-special-characters-at-the-end-of-dois/14916 "2025-12-09T11:16:31Z")
DOIs are unique and persistent identifiers, and their pattern contains three parts: The DOI prefix is automatically assigned to you when you become a Crossref member. As a member, you are only required to create and … --- ## [Ticket of the month - October 2025 - ¿Cómo agregar referencias a los metadatos de un DOI ya registrado?](https://community.crossref.org/t/ticket-of-the-month-october-2025-como-agregar-referencias-a-los-metadatos-de-un-doi-ya-registrado/14767)
**Author:** [@arleysoto](https://community.crossref.org/u/arleysoto)\ **Replies:** 0\ **Last updated:** [13 November 2025 20:58 UTC](https://community.crossref.org/t/ticket-of-the-month-october-2025-como-agregar-referencias-a-los-metadatos-de-un-doi-ya-registrado/14767 "2025-11-13T20:58:56Z")
¿Cómo agregar referencias a los metadatos de un DOI ya registrado? Con el propósito de compartir información en español para nuestra comunidad de habla hispana, el día de hoy resolveremos la pregunta respecto a cómo agr… --- ## [Ticket of the month - May 2023 - DOI error reports and unregistered DOIs](https://community.crossref.org/t/ticket-of-the-month-may-2023-doi-error-reports-and-unregistered-dois/3650)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 11\ **Last updated:** [13 November 2025 20:42 UTC](https://community.crossref.org/t/ticket-of-the-month-may-2023-doi-error-reports-and-unregistered-dois/3650 "2025-11-13T20:42:16Z")
Hello again, For this month’s ticket of the month post, I’m going to touch on DOI error reports. I was reminded with a few support tickets this month that these reports initiated at doi.org do cause confusion. I’m here … --- ## [Ticket of the month - August 2025 - Retraction Action!](https://community.crossref.org/t/ticket-of-the-month-august-2025-retraction-action/14438)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [9 September 2025 15:19 UTC](https://community.crossref.org/t/ticket-of-the-month-august-2025-retraction-action/14438 "2025-09-09T15:19:22Z")
This past month, I had the chance to meet up with some editorial staff in Montréal to discuss the integrity of the scholarly record. Part of this discussion included retractions and how to handle them. This is also a com… --- ## [Ticket of the month - July 2025 - Parsing with Flying Colours (and DOIs)](https://community.crossref.org/t/ticket-of-the-month-july-2025-parsing-with-flying-colours-and-dois/14259)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 0\ **Last updated:** [6 August 2025 15:09 UTC](https://community.crossref.org/t/ticket-of-the-month-july-2025-parsing-with-flying-colours-and-dois/14259 "2025-08-06T15:09:39Z")
Crossref metadata is a treasure trove of information for researchers, publishers, and data enthusiasts alike. It provides a standardised way to describe scholarly content, for multiple content types supported in Crossref… --- ## [Ticket of the Month - June 2025 - Record Type Ambiguities, or How to Select a Record Type for Content that Doesn't Quite Fit](https://community.crossref.org/t/ticket-of-the-month-june-2025-record-type-ambiguities-or-how-to-select-a-record-type-for-content-that-doesnt-quite-fit/14041)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 0\ **Last updated:** [1 July 2025 00:09 UTC](https://community.crossref.org/t/ticket-of-the-month-june-2025-record-type-ambiguities-or-how-to-select-a-record-type-for-content-that-doesnt-quite-fit/14041 "2025-07-01T00:09:11Z")
We’re often approached by new members with questions about how to register their content. Not just about the process - for example, how to submit metadata, or construct DOI suffixes - but about which record types to use … --- ## [Ticket of the month - May 2025 - How do I add Galley file for similarity check URL to an article yet to be published in OJS?](https://community.crossref.org/t/ticket-of-the-month-may-2025-how-do-i-add-galley-file-for-similarity-check-url-to-an-article-yet-to-be-published-in-ojs/13926)
**Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [7 June 2025 10:08 UTC](https://community.crossref.org/t/ticket-of-the-month-may-2025-how-do-i-add-galley-file-for-similarity-check-url-to-an-article-yet-to-be-published-in-ojs/13926 "2025-06-07T10:08:25Z")
NOTE: This is a supplement to a previous ticket of the month that my colleague Kathleen had posted on Similarity check URLs here. OJS versions 3.1.2 onwards offer iThenticate plagiarism checks via the Crossref Similar… --- ## [Ticket of the month - April 2025 - ¿Cómo hacer consultas en la REST API de Crossref?](https://community.crossref.org/t/ticket-of-the-month-april-2025-como-hacer-consultas-en-la-rest-api-de-crossref/13740)
**Author:** [@arleysoto](https://community.crossref.org/u/arleysoto)\ **Replies:** 0\ **Last updated:** [7 May 2025 13:25 UTC](https://community.crossref.org/t/ticket-of-the-month-april-2025-como-hacer-consultas-en-la-rest-api-de-crossref/13740 "2025-05-07T13:25:09Z")
Esta publicación en español, está basada en las publicaciones en inglés realizadas por Isaac y Shayn anteriormente. Para empezar, una REST API es un programa informático que permite que dos aplicaciones se puedan comuni… --- ## [Ticket of the month - March 2025 - How do I get a list of DOIs registered for a journal, book, or conference?](https://community.crossref.org/t/ticket-of-the-month-march-2025-how-do-i-get-a-list-of-dois-registered-for-a-journal-book-or-conference/13582)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 0\ **Last updated:** [9 April 2025 16:26 UTC](https://community.crossref.org/t/ticket-of-the-month-march-2025-how-do-i-get-a-list-of-dois-registered-for-a-journal-book-or-conference/13582 "2025-04-09T16:26:21Z")
Occasionally we get both members and metadata users asking us in tech support about how they can retrieve a list of DOIs that have been registered for a journal, book, conference, etc. There are a couple of ways to do th… --- ## [Ticket of the month - January 2025 - Affiliation or Organization?](https://community.crossref.org/t/ticket-of-the-month-january-2025-affiliation-or-organization/13145)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 0\ **Last updated:** [5 February 2025 16:46 UTC](https://community.crossref.org/t/ticket-of-the-month-january-2025-affiliation-or-organization/13145 "2025-02-05T16:46:03Z")
Hello, thanks for coming to the community forum and happy 2025. I’d like to start the year by going through a common mistake in interpretation of the metadata elements we accept in our schema, and that are partially ava… --- ## [Ticket of the month - February 2025 - Moving Existing DOIs into your OJS Instance](https://community.crossref.org/t/ticket-of-the-month-february-2025-moving-existing-dois-into-your-ojs-instance/13372)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 0\ **Last updated:** [10 March 2025 17:23 UTC](https://community.crossref.org/t/ticket-of-the-month-february-2025-moving-existing-dois-into-your-ojs-instance/13372 "2025-03-10T17:23:41Z")
Are you an Open Journal Systems (OJS) user and unsure how to add existing DOIs from a newly transferred journal to your OJS platform? Or have you decided to switch registration methods and set up a new OJS instance? Are … --- ## [Ticket of the month - December 2024 - Retraction Watch Tips](https://community.crossref.org/t/ticket-of-the-month-december-2024-retraction-watch-tips/12991)
**Author:** [@Shayn](https://community.crossref.org/u/Shayn)\ **Replies:** 0\ **Last updated:** [9 January 2025 17:50 UTC](https://community.crossref.org/t/ticket-of-the-month-december-2024-retraction-watch-tips/12991 "2025-01-09T17:50:54Z")
Hello, and Happy New Year, Crossref community! A little over a year ago, Crossref acquired the Retraction Watch database via an agreement with The Center for Scientific Integrity, the organization behind the Retraction … --- ## [Ticket of the month - November 2024 - “User not allowed to add or modify records for prefix 10.5555”](https://community.crossref.org/t/ticket-of-the-month-november-2024-user-not-allowed-to-add-or-modify-records-for-prefix-10-5555/12772)
**Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [9 December 2024 11:17 UTC](https://community.crossref.org/t/ticket-of-the-month-november-2024-user-not-allowed-to-add-or-modify-records-for-prefix-10-5555/12772 "2024-12-09T11:17:00Z")
Every Crossref member has at least one assigned DOI prefix, and those prefixes are usually linked to a role credential or user-role credential(s). To make a successful deposit, the publisher who is depositing the DOI co… --- ## [Ticket of the month - February 2022 - ORCID auto-update notifications](https://community.crossref.org/t/ticket-of-the-month-february-2022-orcid-auto-update-notifications/2527)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 1\ **Last updated:** [7 November 2022 17:01 UTC](https://community.crossref.org/t/ticket-of-the-month-february-2022-orcid-auto-update-notifications/2527 "2022-11-07T17:01:21Z")
We get many questions from contributors (e.g., authors) and members about ORCID auto-update. Sometimes contributors are expecting an auto-update notification for a DOI that was recently registered and are not receiving i… --- ## [Ticket of the month - September 2024 - How to find my XML](https://community.crossref.org/t/ticket-of-the-month-september-2024-how-to-find-my-xml/12326)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 1\ **Last updated:** [5 December 2024 15:32 UTC](https://community.crossref.org/t/ticket-of-the-month-september-2024-how-to-find-my-xml/12326 "2024-12-05T15:32:17Z")
Many of our members use the web deposit form to register content with us. Perhaps you’ve wondered about how you can see what you’ve registered in the past, but aren’t quite sure how to do this. Or, perhaps you’re interes… --- ## [Ticket of the month - October 2024 - Registering your previously unregistered DOIs](https://community.crossref.org/t/ticket-of-the-month-october-2024-registering-your-previously-unregistered-dois/12553)
**Author:** [@ifarley](https://community.crossref.org/u/ifarley)\ **Replies:** 1\ **Last updated:** [7 November 2024 22:04 UTC](https://community.crossref.org/t/ticket-of-the-month-october-2024-registering-your-previously-unregistered-dois/12553 "2024-11-07T22:04:39Z")
A couple months ago, a few of my colleagues hosted a series of events in Indonesia with many of our members. During several of those in-person exchanges, the topic of registering previously unregistered DOIs - these were… --- ## [Ticket of the month - August 2024 - Submission logs can be log-ical...we promise](https://community.crossref.org/t/ticket-of-the-month-august-2024-submission-logs-can-be-log-ical-we-promise/12165)
**Author:** [@pdavis](https://community.crossref.org/u/pdavis)\ **Replies:** 0\ **Last updated:** [11 September 2024 14:57 UTC](https://community.crossref.org/t/ticket-of-the-month-august-2024-submission-logs-can-be-log-ical-we-promise/12165 "2024-09-11T14:57:48Z")
Once you have managed to celebrate getting the metadata and DOI sent to us through one of the various methods, then you might be thinking your DOI is registered and ready to go. Unfortunately there is another thing stan… --- ## [Ticket of the month - July 2024 - I’m a new member, how can I register my first DOI?](https://community.crossref.org/t/ticket-of-the-month-july-2024-i-m-a-new-member-how-can-i-register-my-first-doi/11948)
**Author:** [@eatoni](https://community.crossref.org/u/eatoni)\ **Replies:** 0\ **Last updated:** [13 August 2024 09:10 UTC](https://community.crossref.org/t/ticket-of-the-month-july-2024-i-m-a-new-member-how-can-i-register-my-first-doi/11948 "2024-08-13T09:10:50Z")
In this forum post, we outline a stepwise guide for our new Crossref members on how they can construct DOIs, register them, and eventually check the respective registration status. Step 1 - Construct your DOI(s) When y… --- ## [Ticket of the month - April 2024 - A Shady Character](https://community.crossref.org/t/ticket-of-the-month-april-2024-a-shady-character/5411)
**Author:** [@kluschek](https://community.crossref.org/u/kluschek)\ **Replies:** 1\ **Last updated:** [15 July 2024 08:01 UTC](https://community.crossref.org/t/ticket-of-the-month-april-2024-a-shady-character/5411 "2024-07-15T08:01:35Z")
Have you ever completed making a deposit, thinking everything was fine, nothing seemed out of the ordinary, but then you realised that the DOIs from that submission weren’t working, and you have received the following er… [Next page](https://community.crossref.org/tag/ticket-of-month/147.md?match_all_tags=true&page=1&tags%5B%5D=ticket_of_month)