Following the running of our resolution reports - we receive the numbers from the Corporation for National Research Initiatives (CNRI) during the first week of each month, we package that data into your monthly report, and then we distribute the reports (due to the volume of Crossref members it takes us four to five days to distribute all reports to all members, so there is a lag; and, thus your report typically arrives in the second week of each month) - we usually get a few questions about the numbers included in those reports. Unfortunately, we don’t have any more granular information than what is provided to us from CNRI. What’s included in the report is the extent of the information we have about your resolutions.
More about resolution reports
This report is meant to be a starting point for you to research potential errors. In particular, it helps identify instances where you’ve assigned a DOI to a publication, but neglected to actually register that DOI with Crossref.
Sometimes these errors are simply user mistakes (for example, typos made by users while attempting to resolve a DOI) and they can be ignored. Said another way, people and machines make mistakes; if you’ve registered metadata with us, chances are, at some point, a human or computer will make a mistake when trying to resolve to your content (and, that will lead to a failed resolution within this report). Other times, these errors are legitimate and action should be taken to correct them. We recommend that DOIs on the resolution report, especially those with high numbers of failures, be investigated to ensure there are no problems.
The .csv file provided with the monthly resolution report lists DOIs that have never been registered but that users have attempted to resolve, as well as the number of times someone attempted to resolve the DOI. The presence of failed resolutions in the .csv file does not necessarily mean that there is a problem with your registrations. But, there could be. That’s why we recommend that investigation mentioned in the last paragraph.
If the failed list in the .csv file contains legitimate DOIs (DOIs that should be or were intended to be registered), the DOIs should be registered. Note that the report includes all failed resolution attempts during the report month, so if a DOI was deposited after a failed resolution, the DOI will still be included in the .csv file.
Still need more about resolution reports?
Here is some additional information about the resolution report: Resolution report - Crossref