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About the Billing Basics category

Do you have questions about your invoices, fees, or other general billing enquiries?

Feel free to post your questions here and someone will get back to you soon. We will also use this category to provide updates, useful links, tips, and information about our billing at Crossref.

If your question is urgent, or contains sensitive information, please contact our billing team on billing@crossref.org. You can also find our Billing FAQ’s on our website.

How can access the Customer portal i n order to have a copy to have the info about order, invoic, etc?