Crossref not working and sometimes slowness

Hi Team,

We are using Paid(lisence) XML API method. From today afternoon india time after 12 to 1 PM Crossref XML API method not working properly and sometimes very slow. If any updates going on. Kindly check and let us know.

Thanks,
Perumal N.

Hello @perumal ,

Thanks for your message. Can you provide me with a sample XML API query or screenshot of what you are attempting to do that is slow, so I can investigate?

We have not performed any maintenance on our XML API or any of our other services today, and no other members or users have flagged performance-related issues to us, so more details from you about your specific queries /submissions will aid our review.

You can see that our services are all operational and have all been up today: Crossref Status

Thanks in advance for the additional details,

Isaac