Delays in Event Data

Between 17 and 29 August 2022 we experienced problems pushing new events into the Event Data API. We have identified the issue and implemented a fix, but it will take some time to reprocess all of the events collected during this period. We expect that all missing events will eventually be added, but ask for patience while we get through the backlog.

We are continuing to see instability in Event Data ingestion and have not yet been able to update the events missing from the period 17-29 August. At this stage it isn’t clear whether the missing events will be recovered, but we will keep looking for a solution and provide an update when we know more.

We’ve managed to resolve the issues above and are in the process of updating events missing between the 17 and 29 August. We expect this to be completed in the next couple of days.