Quality metadata is foundational to the research nexus and all Crossref services. When inaccuracies creep in, these create problems that get compounded down the line. No wonder that reports of metadata errors from authors, members, and other metadata users are some of the most common messages we receive into the technical support team (we encourage you to continue to report these metadata errors). We make members’ metadata openly available via our APIs, which means people and machines can incorporate it into their research tools and services - thus, we all want it to be accurate.
This is a companion discussion topic for the original entry at https://www.crossref.org/blog/martin-paul-eve-is-joining-our-rd-group-as-a-principal-developer/