Access to https://www.crossref.org/metadatamanager/

[mkdifusion]

Good morning.
Is Crossref completely disabled? I am trying to access it and it won’t let me. “503 Service Unavailable.
No server is available to handle this request.”
Thank you.

[mkdifusion]

It is now accessible, but when I open a menu in a newly created record, for example Contributor, the screen goes blank.
Thank you and best regards.

[eatoni]

Hello,

Thanks for your message.

Our tech team is aware of this issue that is affecting metadata manager users, and they are investigating.

In the meantime, we are advising all metadata manager users who are facing this issue to opt and use the newly released Record Registration Form to register their content. Below is the guide on how to use the record registration form to register your DOIs.

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Broadly speaking, assuming you have recently published a new issue of your journal and you want to register DOIs for an article(s) in the issue, the steps to take to use the Record Registration Form are:

1. Sign into the Record Registration Form using your Crossref credentials

2. After you have successfully signed in, select ‘New record’ to begin your registration

   

3. On the ‘New record submission’ screen choose ‘Journal Article’ and click ‘Continue’

4. Enter metadata for an individual journal article (if you are registering more than one article, you’ll be prompted to add more articles later in the process):

   1. For all required article metadata fields:

      1. Your journal article’s: Article title, Article DOI, and Article landing page URL

      2. Contributor metadata: contributor(s)’ family name and role (each contributor’s role is required if you register contributor metadata) [Note: some contributor metadata is optional]

      3. Publication date (either online, print, or both - only one is required)

   2. For the optional article metadata fields of your choosing:

      1. Contributor metadata: contributor(s)’ given name, name suffixes (e.g., ‘Jr.’ or ‘III’), ORCID iD, and affiliation/institution

      2. Abstract and language of abstract

      3. Page or article number

      4. Funding metadata: funder name, Open Funder Registry identifier, and award number

      5. License URL

      6. Similarity Check full text URL

      7. References

5. Click ‘Next’

6. Enter the metadata for the journal that your article is published in:

   1. For all required journal metadata fields:

      1. Your journal’s ISSN(s) (either online ISSN, print ISSN, or both - only one is required)

         1. If your journal has been previously registered in our system, you’ll see an ISSN match for the ISSN you enter, you can select ‘Autofill’ to import all journal-level metadata for anything already in our system

            

         2. If your journal has NOT been previously registered in our system, that’s okay; this submission will establish a permanent record in our system (carefully enter your metadata into the form as we’ll use this to verify future submissions for this journal)

      2. Your journal’s full title (if you chose to autofill the metadata for your existing journal, this should be populated with the journal title previously registered in our system for the ISSN selected)

   2. For the optional journal metadata fields of your choosing:

      1. Abbreviated title of your journal

      2. Crossmark update policy page

      3. If your journal is published in issues, you may include optional journal-issue-level metadata by selecting the ‘+ Add Issue Metadata’ button

7. Click ‘Next’

8. Review the metadata that you have entered thus far for your journal article into the form; if you have no corrections and are ready to submit your metadata for registration, select ‘Submit’

9. If your journal article was submitted successfully for processing, you’ll receive a record submission complete message and submission ID on this page

   

10. If you’d like to add another journal article in this same journal or issue, select ‘Start new submission’

I hope this helps. Please let us know if you have any more questions.

Best,
Evans

[mkdifusion]

Thank you for your reply. I am sending you a screenshot of what appears when you start the Metadata Manager application. It seems to have got stuck on a task. Thank you.