Thanks for your message, and welcome to the community forum. How are you attempting to register this content with us? HTTPS POST? If so, are you following these instructions: XML deposit using HTTPS POST - Crossref ?
Depositor name - Name of the organization registering the DOIs (note: this field is not authenticated with Crossref)
Depositor email - email address of the individual responsible for registering content with Crossref (note: this field is not authenticated with Crossref)
Username - the Crossref username that will be passed to us to authenticate your submission(s). This might also be an email address - more on role versus user credentials below.
Password - the password associated with your Crossref credentials
Note: if the combination of username and password is incorrect, OJS will return a 401 unauthorized status code error at the time of registration. This error indicates that the username and password are incorrectly entered. That is, they do not match the username and/or password set with Crossref.
If you are using organization-wide, shared role credentials, you can simply add in your shared username and password.
If you are using personal user credentials that are unique to you, you’ll need to add your email address and your role into the username field, and your personal password into the password field. Here’s an example of what this will look like: